Shipping policy
Shipping Policy
Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 3-5** business days** (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Local shipping: 5-10 business days
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Regional shipping: 10-16 business days
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International shipping: 14-21 business days
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes that may apply to your order. These charges are the responsibility of the customer.
Shipping Delays
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances such as weather or strikes. However, we will do our best to assist you in tracking your order.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered by the courier. If you experience an issue, please contact the courier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours** of delivery at gibsongordon1020@gmail.com with photos of the item and packaging so we can assist you.**
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email:** gibsongordon1020@gmail.com**